Privacy Policy

1. Who we are

Pitchlark is an AI-assisted PR and link-building prospect finder operated by FedPulse(“Pitchlark”, “we”, “us”). Pitchlark is a product and trading name of FedPulse. This policy explains what personal data we process, why, and the choices and rights you have. For any privacy question, or to exercise your rights, contact us at support@pitchlark.com.

2. Data we collect

We process the following categories of data:

• Account data from Google sign-in. We use Google as our only sign-in method. When you sign in we receive your name, email address, profile image, and your Google account identifier, and we store the OAuth tokens associated with that connection. We do not receive or store your Google password.
• Search inputs. The keyword or campaign URL you enter, plus the derived topic and outreach angle for each search you run.
• Discovered prospect data, including third-party contact information. To fulfil a search, Pitchlark discovers topically relevant websites and, for each, may store a domain, page URL, page title, a relevance score, a content snippet, a publicly available editorial contact email and its verification status and confidence, and an AI-drafted outreach pitch. The contact emails are business/editorial addresses obtained from publicly available sources and processed on your behalf to support your outreach.
• Usage and quota data.Records of the searches and prospects you have used against your plan’s quota, and internal records of the third-party calls a search triggered (for cost and reliability monitoring).
• Billing data.Subscriptions and lifetime licenses are handled by our payment processors (see §6). We receive plan, status, and renewal information needed to grant access. We never receive or store your full card number— card data is handled entirely by the payment processor.

Cookies

We use a single essential cookie to keep you signed in (the authentication session). It is required for the service to function. We do not set advertising or cross-site tracking cookies.

3. How and why we use data

• To provide the service: running your searches, discovering and ranking prospects, verifying contact emails, drafting pitches, and returning results to you.
• To enforce quotas and bill correctly: tracking usage against your plan and managing your subscription or lifetime license.
• To operate, secure, and improve the service: monitoring reliability and cost, preventing abuse, and diagnosing errors.

Lawful bases (GDPR)

Where the GDPR applies, we rely on: performance of a contract (and your consent at sign-in) to create and run your account; and our legitimate interest in processing publicly available B2B editorial contact details so you can carry out PR and link-building outreach. You are responsible for having your own lawful basis for your outreach to the contacts Pitchlark surfaces, and for complying with applicable marketing, anti-spam, and data-protection law when you contact them.

4. Sub-processors and international transfers

We rely on a small set of third-party service providers to run Pitchlark. By category, these are:

• Authentication (sign-in via Google).
• Application hosting for the website and app.
• Database hosting for stored data (hosted in the United States).
• A background job queue that runs searches asynchronously.
• Payments / merchant of record and a lifetime-deal marketplace for subscriptions and one-time licenses.
• Data-enrichment and AI providers used to perform a search: site discovery, email verification, text embeddings, and language-model pitch drafting. Search inputs and discovered content are sent to these providers as needed to produce your results.

Because some of these providers (including our database host) operate in the United States, your data may be processed and stored in the U.S. and other countries. We maintain a current list of named sub-processors; contact us at support@pitchlark.com to request it.

5. Data retention

We keep personal data only as long as it is useful for the purpose it was collected. Account and search data are retained while your account is active. Discovered contact and enrichment data is bounded by a freshness window: B2B contact data decays over time, so cached enrichment results are not served past their freshness window and are not kept beyond their usefulness. When you close your account, or on a valid erasure request, we delete or de-identify the associated personal data as described below.

6. Payments

Subscriptions are processed by Paddle, acting as the merchant of record. Lifetime licenses are sold through AppSumo. These providers handle the payment itself, taxes, receipts, and card data under their own privacy policies. We receive only the subscription/license status we need to grant and manage your access. Review Paddle’s and AppSumo’s privacy policies for how they handle your payment information.

7. Your rights

Depending on where you live (for example under the GDPR or the CCPA), you may have the right to access, correct, delete, or port your personal data, to object to or restrict certain processing, and to withdraw consent. This includes the personal data we hold about you, and — if you are an editorial contact who appears in our system — the contact data processed about you.

Erasure is supported. On a valid request we de-identify discovered prospect records by removing the contact email, its confidence, and its verification status, while keeping only non-personal fields. If your contact details appeared in Pitchlark results, you can ask us to remove them using our data-removal form. To request access, correction, deletion, or to opt out, you can also email support@pitchlark.com. We will respond within the timeframe required by applicable law. You also have the right to complain to your local data-protection authority.

8. Security

We protect data in transit using encryption (HTTPS/TLS), restrict access to stored data, and scope credentials to the minimum needed. No method of transmission or storage is perfectly secure, and we do not claim any specific certification or guarantee of absolute security. We address security issues as we become aware of them.

9. Children

Pitchlark is a business tool not intended for anyone under 16. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us at support@pitchlark.com and we will delete it.

10. Changes to this policy

We may update this policy as the service evolves. We will update the “Last updated” date above and, for material changes, take reasonable steps to notify you. Continued use after a change means you accept the updated policy.

11. Contact

Questions about this policy or your data: FedPulse, support@pitchlark.com.

See also our Terms of Service and Refund Policy.